Free Shipping on Orders Over 1500 TL + Free Natural Stone Bracelet on Orders Over 750 TL!
Free Shipping on Orders Over 1500 TL + Free Natural Stone Bracelet on Orders Over 750 TL!
Free Shipping on Orders Over 1500 TL + Free Natural Stone Bracelet on Orders Over 750 TL!
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INFLUENCER PICKSValentines Day

DISTANCE SALES AGREEMENT

IMPORTANT NOTICE:
In accordance with applicable legislation, please read this agreement carefully. Any buyer who places an order through our website shall be deemed to have read and accepted all provisions of this Distance Sales Agreement without the need for further notice.

ARTICLE 1 – PARTIES

SELLER:
Yağız Civa
Address: BATI MAH. DR. ORHAN MALTEPE CAD. NO: 47 C INNER DOOR NO: - PENDIK / ISTANBUL
Phone: +90 536 202 1634
Email: [email protected]
Tax Number: 50212231624
Tax Office: Pendik

BUYER:
Customer (The Buyer is the individual who places an order via https://www.pukkaksesuar.com/. The invoice and contact details provided by the Buyer during the order process shall be taken as basis.)

By accepting this Agreement, the BUYER agrees to pay the order amount, including any applicable shipping fees and taxes.

ARTICLE 2 – SUBJECT OF THE AGREEMENT

The subject of this Agreement is to determine the rights and obligations of the parties regarding the sale and delivery of goods/services ordered electronically by the Buyer through the Seller’s website.

This Agreement is governed by Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.

The Buyer acknowledges that they have been informed in advance about the essential characteristics of the product, price, payment method, delivery conditions, and the right of withdrawal.

Due to health and hygiene reasons, products whose packaging has been opened may not be eligible for withdrawal.

Listed prices are the sale prices and remain valid until updated. Promotional prices are valid only for the specified campaign period.

ARTICLE 3 – DATE OF AGREEMENT, DELIVERY, PLACE AND METHOD OF PERFORMANCE

The Agreement is established on the date the order is placed.

The product/service shall be delivered to the address specified by the Buyer.

Packages damaged during shipment must be opened and inspected in the presence of the courier officer before acceptance. Otherwise, liability shall belong to the Buyer.

ARTICLE 4 – GENERAL PROVISIONS

  • The Buyer declares that they have read and approved all product specifications, pricing, payment, and delivery information.

  • The product shall be delivered together with its invoice within 30 days at the latest.

  • The Seller is not responsible if the product is delivered to another person at the delivery address.

  • The Buyer must inspect the product upon delivery. Damaged goods should not be accepted without an official report.

  • The Agreement becomes valid upon electronic approval.

  • The product price must be paid before delivery; otherwise, the Seller may refrain from delivery.

  • If the bank fails to transfer the payment, the product must be returned within 3 days.

  • In extraordinary circumstances (adverse weather conditions, natural disasters, etc.), if delivery is delayed, the Buyer may request cancellation or replacement.

  • The Buyer may submit complaints directly to the Seller.

  • If the product price is not paid for any reason, the Seller is released from the obligation to deliver.

  • The Seller may use the Buyer’s registered contact details for communication purposes.

  • The Buyer agrees to comply with all applicable laws while using the website.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The Buyer has the right to withdraw from the contract within 14 days from the date of delivery, provided that the product packaging has not been opened.

Damaged packages should not be accepted.

If the product is damaged, used, or its packaging has been opened, returns will not be accepted.

After the returned product reaches the Seller, the return process will be completed within 7 business days.

Refunds to credit cards will be processed within 5 business days (bank processing times may vary).

ARTICLE 6 – PROTECTION OF PERSONAL DATA AND PRIVACY

Information provided by the Buyer shall only be used for the performance of this Agreement and will not be shared with third parties except for shipping companies involved in delivery.

The Seller undertakes to protect personal data in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK).

The Buyer acknowledges having been informed under the Disclosure Statement.

ARTICLE 7 – EVIDENCE AGREEMENT, JURISDICTION AND EFFECTIVENESS

In case of disputes, the Seller’s records shall be considered conclusive evidence.

Consumer Arbitration Committees and Istanbul Consumer Courts shall have jurisdiction.

By confirming the order, the Buyer shall be deemed to have accepted all terms of this Agreement.